DA62 Owners & Buyers - Communication

Group opinion recorded by the community.

Moderators: Rick, Lance Murray

Post Reply

If you purchased a new DA62, or have one on order, please rate the purchase process communication

Poll ended at Mon Nov 28, 2022 5:51 pm

Excellent
0
No votes
Good
0
No votes
Fair
5
63%
Poor
2
25%
Awful
1
13%
 
Total votes: 8
User avatar
Boatguy
5 Diamonds Member
5 Diamonds Member
Posts: 1957
Joined: Mon Jan 22, 2018 4:48 am
First Name: Russ
Aircraft Type: DA62
Aircraft Registration: N962M
Airports: KSTS
Has thanked: 1464 times
Been thanked: 1266 times

DA62 Owners & Buyers - Communication

Post by Boatguy »

Purchase process communication includes written materials, correspondence and conversations with the seller.

If you feel the need to make further comment, please explain the communication you found effective and enjoyable, or offer constructive suggestions on how the communication could be improved. Please do not disparage Diamond or any distributor in your comments.
User avatar
photoSteveZ
4 Diamonds Member
4 Diamonds Member
Posts: 332
Joined: Wed Dec 23, 2020 4:10 pm
First Name: Steve
Aircraft Type: DA62
Aircraft Registration: N62DZ
Airports: KEIK Erie CO
Has thanked: 421 times
Been thanked: 245 times

Re: DA62 Owners & Buyers - Communication

Post by photoSteveZ »

I would have asked two different questions around this topic: communication with the dealer (which in my experience with Premier has been Good/Excellent) vs. communication with the manufacturer (Poor/Fair).

As lead times have grown from a few months to the current 2+ years, Diamond Aircraft Industries could go a long way toward improving the waiting-for-delivery experience with more frequent updates and photos from the production floor. As it has been up to now, the times you’re likely to hear from DAI mostly involve bad news.
User avatar
Mike Jones
3 Diamonds Member
3 Diamonds Member
Posts: 64
Joined: Fri May 06, 2022 5:47 am
First Name: Mike
Aircraft Type: DA62
Aircraft Registration: 2GOOD
Airports: EGBS
Has thanked: 14 times
Been thanked: 35 times

Re: DA62 Owners & Buyers - Communication

Post by Mike Jones »

Echoing Steve's comments completely, 2 years is a long wait for my DA62 currently scheduled for April 24, pictures & screensavers only go so far!
Enjoying DA62-277
User avatar
Boatguy
5 Diamonds Member
5 Diamonds Member
Posts: 1957
Joined: Mon Jan 22, 2018 4:48 am
First Name: Russ
Aircraft Type: DA62
Aircraft Registration: N962M
Airports: KSTS
Has thanked: 1464 times
Been thanked: 1266 times

Re: DA62 Owners & Buyers - Communication

Post by Boatguy »

Please see Chris' post regarding a survey from Diamond and respond to that survey.
Post Reply