DA62 Owners & Buyers - Communication

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If you purchased a new DA62, or have one on order, please rate the purchase process communication

Poll ended at Mon Nov 28, 2022 5:51 pm

Excellent
0
No votes
Good
0
No votes
Fair
5
63%
Poor
2
25%
Awful
1
13%
 
Total votes: 8
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Boatguy
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First Name: Russ
Aircraft Type: DA62
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DA62 Owners & Buyers - Communication

Post by Boatguy »

Purchase process communication includes written materials, correspondence and conversations with the seller.

If you feel the need to make further comment, please explain the communication you found effective and enjoyable, or offer constructive suggestions on how the communication could be improved. Please do not disparage Diamond or any distributor in your comments.
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photoSteveZ
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Re: DA62 Owners & Buyers - Communication

Post by photoSteveZ »

I would have asked two different questions around this topic: communication with the dealer (which in my experience with Premier has been Good/Excellent) vs. communication with the manufacturer (Poor/Fair).

As lead times have grown from a few months to the current 2+ years, Diamond Aircraft Industries could go a long way toward improving the waiting-for-delivery experience with more frequent updates and photos from the production floor. As it has been up to now, the times you’re likely to hear from DAI mostly involve bad news.
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Mike Jones
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Re: DA62 Owners & Buyers - Communication

Post by Mike Jones »

Echoing Steve's comments completely, 2 years is a long wait for my DA62 currently scheduled for April 24, pictures & screensavers only go so far!
Waiting for DA62-277
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Boatguy
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Re: DA62 Owners & Buyers - Communication

Post by Boatguy »

Please see Chris' post regarding a survey from Diamond and respond to that survey.
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