diamondaviators.net

Purchase process communication includes written materials, correspondence and conversations with the seller.

If you feel the need to make further comment, please explain the communication you found effective and enjoyable, or offer constructive suggestions on how the communication could be improved. Please do not disparage Diamond or any distributor in your comments.

I would have asked two different questions around this topic: communication with the dealer (which in my experience with Premier has been Good/Excellent) vs. communication with the manufacturer (Poor/Fair).

As lead times have grown from a few months to the current 2+ years, Diamond Aircraft Industries could go a long way toward improving the waiting-for-delivery experience with more frequent updates and photos from the production floor. As it has been up to now, the times you’re likely to hear from DAI mostly involve bad news.

Echoing Steve's comments completely, 2 years is a long wait for my DA62 currently scheduled for April 24, pictures & screensavers only go so far!

Please see Chris' post regarding a survey from Diamond and respond to that survey.